At Horan’s Health Stores Group, we understand that from time to time, a product
may not reach you in the condition you had expected it. Also, we want you to be
100% happy with your purchase from us. If for some reason you wish to
return the product, please contact us by email first within 10 working days of
purchase at firstname.lastname@example.org stating
the reason for return.
We will issue a replacement product or a full refund for the
wrong item being dispatched by us (once we receive the returned product).
We will take postage and packaging charges into account. Returns for
any other reason will receive a refund (once we receive the returned product).
The cost of postage and packing in this instance must be borne by the customer.
All returns must reach us by “20
or 30” working days of receiving
your order. Items must be unused and unopened. The original packaging and
labelling must still be attached. These conditions do not affect your
statutory rights as a consumer.
If a refund is deemed necessary, we can only refund
the debit/credit card which was used originally for purchase.
Our Returns Address is:
Horan’s Health Stores,
Web Store Dept.,
36 William Street,
Phone: +353 (0)68 24356
Fax: +353 (0)68 24356